These include good ethical behaviour, concern for employee health and safety, care for the environment and community involvement. We have a responsibility because of who we are and what we do to take a lead role in doing business fairly. The aim of our business conduct is to protect our associates our company as well as our customers, partners and partner workforce.

All our products are guaranteed to be free of defects in workmanship and parts for a period of 12 months from date of purchase. Any products that fail to perform as intended, under normal use and care, will be repaired, replaced or refunded at our discretion.

The warranty applies to items used as per instructions and does not cover misuse, accidental damage or abuse in any other manner

Over charging, misuse of batteries, power supplies or any other sources of power is not recommended by the manufacturer.

The UKIYO customer service team shall reserve to right to final decision for all potential warranty claims for service and replacement or same colour preference. (depending upon stock availability). Return Postage to be borne by customer.
Please contact us for details of return address.

The benefits provided under this warranty are in addition to other rights and remedies that are available to you under Australian law.