Frequently Asked Questions

Shopping Basics

This offer is subject to all of the following terms and conditions:

  • Free shipping is only valid to destinations within Australia.
  • To qualify, your order must be greater than $49 after any sale discounts or coupons are applied. The order value is not inclusive of any quoted freight charges or installation charges.
  • This offer only applies to orders placed online for delivery.
  • This free shipping offer may be withdrawn or altered at any-time.

Online orders must meet the above criteria in full to qualify for free shipping*.

Delivery on Standard product orders are delivered weekdays by Australia Post. Please allow 2 -5 business days.

Delivery of Big & Bulky and Oversized products will be delivered via courier. Please allow 3 – 7 business days, depending on the delivery location.

Standard products are delivered via the Australia post network and are home delivered where this service exists. If you are outside of their home delivery network they will deliver to the nearest post office and you will receive a card for collection.

UKIYO Technologies is unable to ship internationally at this time, however orders can be placed from overseas for delivery to an Australian address.

Payments

UKIYO Technologies endeavours to offer you competitive prices on current products. Your total order price will include the price of the product on the day of order plus any applicable taxes. We reserve the right to change prices for products displayed on our website at any time and particularly to correct pricing errors that appear on the website.

UKIYO Technologies will offer various coupon codes, these can expire at any time.

UKIYO Technologies will send you an order confirmation via email, if you have included an email address.

You can pay for your order with a Visa Card, Master Card, PayPal, AMEX, zipPayAfterpay.

Yes. UKIYO is compliant with the industry standard for protection of personal information (PCI).

Any of our pages which require you to enter personal details are encrypted using Secure Socket Layering (SSL) technology, which protects the information as it is sent to us from your computer. Any page which is secured with SSL can be identified by checking the URL. If it says ‘https’ rather than the standard ‘http’ then it is a secure webpage. This system is used by all reputable online shopping sites. In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

All orders are calculated in Australian Dollars (AUD).

Yes, you can own it now and pay later with zipPay. zipPay coming soon for UKIYO online store.

Yes, you can shop now and pay over time with Afterpay, coming soon for UKIYO online store.